Please fill out the booking form below to request a repair or service. We will respond to your booking to confirm availibility and timeframe. Please do not drop your bike off until we have contacted you as storage space is limited.
Current time frame for repairs: 48 – 72 hours (weekdays) – We will clarify when we receive your booking what the estimated timeframe is as we may already be booked up for a few days. Please expect at least 48 hours for your bike to be completed, we will contact you when your bike is complete.
We try to keep a fair queue system for bookings and do not allow queue jumping as everyone deserves a fair timeframe no matter how big/small or urgent their repair is. Please allow for extra delays due to summer season/events/public holidays and/or if parts need to be ordered in)
We do not commit to booking repairs on Saturdays due to higher foot traffic in our store, bikes can be dropped off or picked up on Saturdays.