PRICE GUARANTEE

We can match most NZ competitor’s price’s*
Please email us with a screen shot (or link) of the same item on the same day, in the same colour and size and we will do our best to match the price.  The matched price will take into consideration the freight you would be charged at the other store. eg. Other store charges: $70 helmet + $5 shipping = Our Store charges: $75 all inclusive.

TREK BIKES – if you see a Trek Bike listed on another website that we do not have showing here, we can usually get one for you**.  Buying a Trek bike locally means your warranty is local, you get the correct size from expert advice and we also offer a complimentary follow-up service.  We would love you to ask us first before driving around the country to grab a great deal that we can also source for you.
If we have a Trek bike that another store has run out of, we can also send this bike (at your cost) to an authorised Trek dealer for reassembly and collection.  Please note:  Out of courtesy to the other store we ask that you call the store to organise this, and ask the reassembly costs they will charge you.  This transfer service is at the descretion of each Trek dealer and not always possible. Assembly charges usually apply.

We are a locally-owned-and-operated, independent family business and we really appreciate your support – no corporate shareholders here, just friendly folk trying to change our world one less car at a time!

*although we match nearly all NZ online prices there are some instances that we can’t, such as clearance sales, sales on finance and when our supplier has no stock for us to order for you.  However we will always do our best to give you the best price we can and best service too!  Please note some price matches may exclude Farmlands cards due to extra fees we incur.  Price matches may sacrifice our usual complimentary after-sales service, please ask for more details.

**only if the NZ supplier has stock, this may not be possible between seasons.

We reserve the right to decline price match requests. Price match payment requests and invoices may also be cancelled without notice if payment is not received within the discussed time frame.